Our free Xerox eConcierge program is easy to install and use. It allows you to order supplies for all of your eligible equipment (Xerox, HP, Samsung, Lexmark, Brother) with just a few clicks. As long as you continue ordering supplies through Xerox eConcierge, we’ll provide free service coverage for the life of your Xerox hardware.
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FREE COLOR PRINTER. FREE SERVICE. It’s time to advance your office
Staying up with technology can be hard on a small business budget. When the need for a new printer arises, you must balance the business benefits with the costs. With the Xerox® Small Office Savings Plan, you can get a new Xerox printer completely free when you sign up for a technology-as-a-service plan. Now that’s smart business.
Ready to sign up?
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How It Works The Xerox® Small Office Savings Plan is not a lease. You select a Xerox printer—for which you pay nothing—that meets your unique business needs and puts the best of today’s technology at your fingertips. With your free printer also comes free service* and support from Xerox.
Free Service When You Need It Even with the renowned reliability of Xerox technology, you may have questions or experience a problem. When that happens, you can rely on the free service and support that comes with your plan to keep your office and up running.
Sign up Now ! Lets get started?
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Watch a video for instructions on the banner printing for this School Communications Pack.
XEROX FREE PRINTER LIFETIME SERVICE
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How Xerox eConcierge works
The benefits of Xerox eConcierge
Earn lifetime service benefits
Fixing a sidelined printer can be a real blow to your budget, but with Xerox eConcierge, it's free. You earn service coverage through Xerox — worth $55-$800 a year — just for buying your usual supplies. Service coverage starts after 30 days and the second supplies order for each printer and continues until you stop buying supplies through the program.
No more out-of-toner surprises
The Supplies Assistant desktop app tracks supply levels in the background and lets you know when supplies are low. No more printer downtime waiting for supplies to arrive or pricey overnight shipping charges.
End supplies confusion
The Supplies Assistant desktop app identifies your printer model and tells you exactly which supplies you need.
No mark-ups
Your supplies come from Shop Xerox and cost the same as they do on the Shop Xerox website.
You're in control
If you have many printers on your network, it's easy to tell the Supplies Assistant app which printers to track and which to ignore. And Xerox eConcierge is contract free — you can leave the program at any time.
Track all your printers
You can even use Xerox eConcierge to track and buy supplies for popular Brother, HP, Lexmark and Samsung printers. All supported devices (pdf) ›
How it works
Setup
Register for Xerox eConcierge.
Install the Supplies Assistant app on any computer on the same network as your printer.
Choose which printers to track.
Track
The Supplies Assistant runs in the background and notifies you when supplies are low.
Order
Supplies Assistant creates an order with the supplies you need. Review your order and place it in a few clicks on Shop Xerox.
More Information
Brochure (pdf) ›
Frequently Asked Questions ›
Technical Specifications ›
List of supported products ›
How eConcierge Works (video)
Webinar
Learn more about Xerox eConcierge in this webinar replay. Launch ›
- RENTALS
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- BINDING MACHINE
- BROTHER
- CANON
- DELL
- EPSON
- HEWETT PACKARD (HP)
- KONICA MINOLTA
- KYOCERA- MITA
- LEXMARK
- OKIDATA
- PANASONIC
- RICOH
- SAMSUNG
- SHARP
- TOSHIBA
- XEROX
- RESOURCES
- JB PRINT SOLUTIONS
- CONTACT US
- JB FINANCE PROGRAM
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- FREE PRINTER SERVICE - HOW IT WORKS?
